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Employment Opportunities

Financial and Operations Administrator

Employment

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Finance and Operations Administrator

Position Summary:  

Primarily provides financial/bookkeeping support and supports general operations of the organization. 

Position:           Operations Assistant 

Reports to:       Director of Operations

Compensation Category:  Part-time, 20-25 hours per week      

Pay Range:        $12.00 per hour and up  

 

Responsibilities:

  • Managing accounts payable
  • Looking for efficiencies and automation possibilities in the accounts payable process
  • Scheduling vendor services, maintaining vendor files, and all aspects of vendor relationships
  • Track and maintain inventory for office and shelter supplies
  • Update maintenance logs for vehicles and building
  • Organize standard operating procedures documents
  • Offer support in documentation of monthly board reports, board manuals, any changes to bylaws, employee handbook, and consolidating monthly department reports for presentation to the board of directors. 
  • Serve as backup for critical HR and financial functions
  • Assist with front desk during designated shift, keeping area organized and presentable – Serve as an ambassador for GHHS during front desk shifts by maintaining excellent customer service skills during interactions with the public, adopters, fosters, etc. – Assists with scheduling as requested
  • Assist with maintenance of memberships and donor relations
  • Maintain and organize most up-to-date protocols for the front desk and communicates any changes to staff and volunteers
  • Other clerical/administrative duties as assigned

Qualifications:

  • Dedication to GHHS’s mission of improving the lives of animals
  • Experience in accounts payable and/or general bookkeeping 
  • Hands-on experience with accounting software – QuickBooks preferred
  • Experience with Excel, Word, CRM Software
  • Ability to take on projects and see them through to completion 
  • Excellent organization skills 
  • Keen attention to detail 
  • Self-motivated, team oriented, and flexible

To submit your resume for consideration please download and print this application.

Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210).

Categories
Employment Opportunities

Retail Operations – Manager/Associate

Employment

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Retail Operations - Manager/Associate

Position Summary:  

As a Retail Operations Associate, you must be a customer service-oriented professional who is focused on promotional and operational functions.

The ideal candidate will deliver a positive customer experience and positively engage with the public, donors, volunteers, and other GHHS staff as well as actively seek to support the mission of GHHS.

 

Position:           Retail Operations – Manager/Associate

Reports to:       Director of Retail Operations

Compensation Category:  Salary, with benefits       

Pay Range:        $20,000 – $26,000 plus benefits

 

 

Direct Reports 

• None, although you will sometimes direct volunteers

 

Responsibilities:

  • Business Development
    • Support
      • Achieving financial objectives
      • Creating engaging in-store displays
      • Developing business strategies and plans to attract new customers, expand store traffic, and enhance profitability
      • Encouraging donations
    • Store Operations
      • Addressing customer complaints and service recovery
      • Logging and monitoring inventory
      • Performing donation intake
      • Performing purchase and return transactions
      • Supporting online sales
    • Partner with other GHHS staff
    • Follow GHHS policies and procedures

 

Skills:

  • A passion for non-profit work and community involvement
  • An innovation-based mind-set
  • Excellent communication and interpersonal skills
  • Exceptional customer experience and service skills
  • Industry acumen
  • Results driven
  • Technology acumen
  • The ability to work with a larger team that includes volunteers

 

Qualifications:

  • Education
    • A high school diploma or higher
    • A minimum of 2 years of experience working in a retail environment
  • Direct experience with…
    • Customer service
    • General office technology (such as email)
    • Retail store operations (including tasks such as inventory control and purchase/return transactions)
    • Technology (point of sale systems, bar code printers and readers, and other store operations systems)
    • Vendor relations

 

To apply, send your résumé to GHHS by email ([email protected]) or fax (256-881-5210).

Categories
Employment Opportunities

Director of Retail Operations

Employment

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Director of Retail Operations

Position Summary:  

 

As the Director of Retail Operations, you must be a customer service-oriented professional who is focused on the successful execution of financial, promotional, and operational aspects of store management.

The ideal candidate will create a positive customer experience, meet and/or exceed sales and revenue goals, and develop and support donor, volunteer, and employee engagement, while actively seeking to further the mission of GHHS.

 

Position:           Director of Retail Operations

Reports to:       CEO

Compensation Category:  Salary, with benefits       

Pay Range:        $28,000 – $30,000 plus benefits

 

 

Direct Reports 

• 1 full-time employee: Retail Manager

• Volunteers (adjunct staff) as needed to successfully run store operations

 

• Vendors who support store operations

 

Responsibilities:

  • Business Development
    • Achieving financial objectives
    • Creating engaging in-store displays
    • Cultivating professional skills and establishes personal networks
    • Developing business strategies and plans to attract new customers, expand store traffic, and enhance profitability
    • Encouraging donations
    • Pricing policies and strategies
    • Promotional strategies
  • Store Operations
    • Addressing customer complaints and service recovery
    • Buying inventory and branded merchandise
    • Compliance with legal requirements such as tax exemptions, etc.
    • Data analysis and review (such as sales results, buying trends, and operations costs)
    • Financial oversight (such as, cash handling and balancing drawer)
    • Managing inventory and relations with vendors
    • Managing and promoting online sales and shipping, where necessary
    • Performing donation intake
    • Performing purchase and return transactions when cash register is unmanned
    • Providing a safe and clean shopping and working environment for employees and volunteers
    • Reporting sales monthly to the CEO who then reports to the board
    • Scheduling of staff and volunteers to allow the Director of Retail Operation to delegate tasks and have a robust team to help
  • Personnel Administration
    • Supervisory responsibilities: Work direction and task delegation
    • Coaching/motivating/developing employees
    • Evaluation/performance reviews for subordinates: corrective actions, and so on, if and where necessary
    • Working with volunteers (including store operations orientation and training)
  • Partner with other GHHS staff such as the Director of Advancement on advertising strategies and execution of special sales, events, trunk shows, etc., the Volunteer Coordinator regarding adjunct staffing requirements, Financial Operations on budgetary issues, and CEO on any other concerns or issues.
  • Align with, follow, and enforce GHHS policies and procedures as a leader within our organization.

Skills:

  • A passion for non-profit work, community involvement, and animal welfare
  • Ability to effectively lead a team and work with a larger organizational team and Board of Directors
  • An innovation-based mind-set and creative sales ideas
  • Excellent communication and interpersonal skills
  • Exceptional customer experience and service skills
  • Results driven
  • Technology acumen, ability and willingness to learn POS software(s) and donor retention software(s)

Qualifications:

  • Education
    • An Associate degree or higher in a relevant field (such as retail merchandising, marketing, business administration)
    • A minimum of 3 years of experience working in a retail environment, ideally in a managerial role
  • Direct experience with…
    • Customer engagement and service
    • General office technology (such as email)
    • Performance metrics and reporting
    • Retail business management processes
    • Retail merchandising
    • Retail store operations (including tasks such as inventory control and ordering)
    • Special promotions and event planning and execution
    • Technology (point of sale systems, scheduling systems, bar code printers and readers, and other store operations systems)
    • Vendor management and relations

 

To submit your resume for consideration please download and print this application.

Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210).

Categories
Employment Opportunities

Volunteer and Community Outreach Coordinator

Employment

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Volunteer & Community Outreach Coordinator

Position Summary:  

Manages the GHHS Volunteer Program.  Develops and maintains volunteer guidelines, materials and procedures.  Supervises and coordinates GHHS volunteers for events that educate the public on the importance of our mission and teaches good animal care.  Values volunteers and works to make them feel wanted and appreciated.

Position:           Volunteer & Community Outreach Coordinator 

Reports to:       Director of Advancement                     

Compensation Category:  Hourly, part-time       

Pay Range:        $12.00 per hour and up

 

Responsibilities:

  • Recruits, motivates, trains, and supervises volunteers
  • Develops and maintains volunteer guidelines, materials, and procedures
  • Organizes and conducts volunteer orientation(s) including an overview of GHHS programs as well as policies and procedures
  • Pairs experienced volunteers with new volunteers as mentors
  • Schedules volunteers for work shifts: receptionists, dog walkers, socialization of animals, event volunteers, etc.
  • Coordinates with the Director of Animal Care and the Foster Coordinator to support the Foster Care Program
  • Works with staff to identify volunteer needs, projects, and duties
  • Develops volunteer job descriptions and ensures timely and accurate descriptions of it on the GHHS website
  • Utilizes appropriate software programs to record volunteer time and contact information
  • Provides monthly report of volunteer time and program statistics to CEO
  • Coordinates and recruits volunteer support for outreach programs like special events, fundraisers, public relations, and educational programs; responsible for King’s Community Kitchen, Pet Wellness Clinic and Lucky Dog humane education program
  • Over-sees and implements volunteer recognition, appreciation, and motivational activities
  • Understands the basic operations of the dog kennel/cat areas to train new volunteers
  • Resolve volunteer problems, reassign volunteers, or terminate volunteers if not appropriate for the organization or task at hand
  • Maintains awareness of industry standards and innovations through publications, attendance of seminars, contact with persons of equivalent positions in similar organizations and other educational opportunities
  • Other duties as assigned

Qualifications:

BS in relevant field preferred, with three-years of experience in conducting a volunteer program for non-profits.  Ability to develop and maintain relationships with lots of different people.  Strong interpersonal skills, including the ability to work in a fast paced environment with grace and good humor.  Good organizational skills and ability to be self-motivated.  Ability to train and develop team members, solve problems with good judgment and delegate responsibility.

To submit your resume for consideration please download and print this application.

Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210).

Categories
Employment Opportunities

Animal Care Technician

PositionAnimal Care Technician
Reports toDirector of Animal Care, Animal Care Lead
Job ClassificationFull time, Hourly
Pay RangeStarts at $8.00

Position Summary: The full-time Animal Care Technician will care for the animals, clean the kennels, and maintain a high level of cleanliness and animal welfare. Excellent animal and customer service skills are essential for this job.

Responsibilities:

  • Responsible for maintaining cleanliness of the facility, coordinates with the Animal Care Lead, other Animal Care Technicians, and volunteers on daily cleaning duties (sweeping, mopping, trash cans, restocking, etc.)
  • Care for dogs, cats, and any exotic animals in shelter care
  • Clean kennels and animal areas on a daily basis and throughout the day
  • Enriches pets in our care daily with socialization and exercise
  • Communicates with the Clinic Manager about the health of the pets in our care and relays information to the other animal care staff; administer medications to animals as requested
  • Directs and maintains safety standards by following proper guidelines to protect the staff, volunteers and the animals in our care
  • Keeps Animal Care Lead updated on the temperament changes of pets in our care
  • Interact with the public including tours of the facility, answering phones, and completing adoptions
  • Adoption Counselor: completes adoption interview and paperwork with potential adopters
  • Help educate the public, volunteers, and adopters on our mission, animal welfare, and initiatives such as heartworm prevention, dangers of lack of vaccination, spay/neuter, etc.
  • Other duties as requested; weekend and holiday work will be required

Qualifications:

  • High School or GED, college and animal related studies a plus.
  • At least 1 year customer service, positive personality and excellent customer service skills,
  • Animal handling experience is a bonus, ability to lift and carry up to 40 lbs.
  • Customer service is a plus for this position.
  • Good driving record and ability to drive a large van for animal drop-offs.

To submit your resume for consideration please download and print this application. Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210).

Categories
Employment Opportunities

Clinic Manager

PositionClinic Manager
Reports toDirector of Animal Care, CEO
SupervisesClinical and Care Staff and Volunteers
Job ClassificationFull time, salaried
Pay Range$30,000 and up

Position Summary: 

Provides direct medical care for all of the animals in the shelter. Confers with the Director of Animal Care and the GHHS Shelter regarding the medical needs of the animals. Examines all animals upon acceptance into the shelter. Provides basic immunizations and medical care as needed; manages transportation of animals to Veterinarians for treatment or procedures. This includes both animals in our care and animals in foster homes. Ensures isolation procedures are followed for any contagious animals. Works with the Director of Animal Care, the CEO and staff, GHHS Board of Directors, volunteers, and the GHHS Animal Care Committee to develop and implement GHHS policies and procedures that are related to animal care. Works with the animal care staff and volunteers to effectively, efficiently, humanely, and safely operate the shelter’s clinic and ensure proper care for the animals adhering to industry standards.

Responsibilities:

  • Handle, restrain, and triage all animals entering the shelter to provide a complete workup including, but not always limited to, blood tests, administration of vaccines, dental exam, and assessment of overall welfare.
  • Complete daily rounds to ensure constant supervision of the animals; participate in morning cleaning and sanitization when needed.
  • Make and keep timely and accurate record(s) of appointments, treatments, preventatives, and vaccinations through ShelterLuv shelter software.
  • Complete intake paperwork, enter it into ShelterLuv, and file hard/paper copies in an organized fashion.
  • Administer and keep record of all medications given to animals: orally, SQ, and IM as directed.
  • Prepare animals for surgery and inspect afterward to ensure clean incisions. Following pre- and post- operation protocols.
  • Prepare animals for adoption regarding health exams, inoculations, and baths to ensure that the animal is set up for a successful and healthy life in their new home.
  • Maintain an organized, efficient, and clean clinic area. Maintain accurate and organized inventory of all drugs, vaccines, syringes, and supplies—locked and accounted for on a daily basis. Ordering supplies when necessary through approval from the Director of Animal Care including microchips, chemical cleaning/disinfectant products and negotiating for the best price for the highest quality.
  • Supervise Animal Care Staff & volunteers in absence of Director of Animal Care; Serve as a “Manager on Duty” on a rotating basis with other Directors and Managers.
  • Serve as the liaison for GHHS to the Animal Care Committee only in the absence of the Director of Animal Care and/or the absence of the CEO.
  • Work with the Director of Animal Care on the distribution and record keeping of “Helping Paws Good Samaritan” vouchers.
  • Assist Director of Animal Care with obtaining contracts for services with participating veterinary practices to negotiate reduced cost of services.
  • Consult with contracted veterinarians and Director of Animal Care regarding complex or special cases – proposes a plan o faction as approved by the Shelter Veterinarian and Director of Animal Care who provide authorization of such care.
  • Assists with emergency medical care calls after normal business hours at the Emergency Animal Clinic per GHHS protocol. Notifies the Director of Animal Care and Shelter Veterinarian of any emergency situations as soon as possible.
  • Maintains awareness of industry standards and innovations through publications, attendance of seminars, continuing education activities, and contact with persons of equivalent positions in similar organizations.
  • Performs other duties as assigned by supervisors.

·

Qualifications:
Licensed Veterinary Technician preferred and/or Associates Degree in Animal Science.
Relevant experience and the willingness to get licensed will also be considered.
Three years of experience in a veterinary clinic, animal shelter, or related field, handling, medicating, restraining and caring for animals.
Basic computer skills and organization skills are necessary to be successful in this role.
Must be comfortable and willing to work with the public and potential adopters, foster homes, and volunteers.


To submit your resume for consideration please download and print this application. Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210)

Categories
Employment Opportunities

Kennel Manager

Position Summary:
Responsible for maintaining overall cleanliness and efficiency of the entire facility; responsible for care of all animals in the facility and following policies and procedures.  Supervisor of Animal Care Staff, under direction from the Director of Animal Care, as well as Animal Care volunteers. Responsible for providing enrichment, basic training, and behavioral analysis of animals in our care. Responsible for handling and managing our transport program (HHOT Dogz) with guidance from the Director of Animal Care.

PositionKennel Manager
Reports ToDirector of Animal Care
Compensation CategorySalaried, full time
Pay Range$25,000 and up

Responsibilities:

·        Coordinate and supervise the kennel activities including, but not necessarily limited to, cleaning, feeding, watering, environmental comfort and enrichment, maintenance.

·        Develop and maintain team morale by empowering the animal care staff and engaging with volunteers—supervise and direct the work and attitude of animal care staff with direction and guidance from the Director of Animal Care.

·        Responsible for ensuring outdoor dog areas are clean, free of feces, debris, and all outdoor supplies (crates, rakes, tarps, etc.) are inventoried and organized. Requests to order supplies through Director of Animal Care.

·        Responsible for maintaining oversight of cleanliness and efficiency of the entire facility, and coordinates with animal care staff and volunteers on daily cleaning duties including, but not necessarily limited to, laundry, food and water bowls, litter boxes, puppy pads, kennels, etc.

·        Communicates with the Clinic Manager about the health of the pets in our care. Communicates health concerns or observed symptoms of illness/injury to the Clinic Manager who will then communicate to the Director of Animal Care should the illness/injury require additional attention or treatment.

·        Direct and maintain safety standards by following proper guidelines to protect the staff, volunteers, the public, and the animals in our care.

·        Responsible for enforcing protocols and/or changes and ensures that animal care staff and volunteers follow procedures and policies.

·        Responsible for training new Animal Care staff and volunteers on protocols, policies, and procedures.

·        Together with the Director of Animal Care and the Clinic Manager, the Kennel Manager will coordinate a monthly meeting with animal care staff to go over any organizational changes, protocol changes, and to discuss any current issues.

·        Keeps Director of Animal Care updated on the temperament changes of pets in our care.

·        Keeps Director of Animal Care updated on the Animal Care staff.

·        Ensures animal care supplies stay updated, in working order, cleaned/sanitized where applicable, and fully stocked.

·        Keeps up to date with industry standards and publications.

·        Conducts adoptions and coordinates staff and volunteers to move potential adopters professionally through the shelter.

·        Participate in periodic evaluations and progressive discipline as needed by subordinate staff.

·        Responsible for assisting Director of Animal Care and the Clinic Manager with duties pertaining to animal care including, but not limited to, transporting animals to appointments with veterinarians, events, adoption events, etc.

·        Performs other duties as directed by supervisor.

Preferred Qualifications:
High school or General Education Degree (GED) required, relevant degree preferred. Three years of experience related directly to animal care. Management experience preferred. Must be comfortable and willing to interact with the public, fosters, adopters, volunteers, etc. Must possess a strong work ethic and positive attitude. Must be a team player.

To submit your resume for consideration please download and print this application.

Return completed application and your résumé to GHHS by email ([email protected]) or fax (256-881-5210).


Employment Application


Email Resume

Thank you for your interest in working at GHHS!