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Front Desk Staff Assistant

The Greater Huntsville Humane Society strives to create a positive workplace for all who are eager to lend a hand to those with tails in our care. Employees at GHHS believe in the use of rescue, training, adoption, education, and advocacy to ensure the humane treatment and welfare of all animals.

The Greater Huntsville Humane Society (GHHS) is an Equal Employment Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin.

To apply, send your résumé to GHHS by email ([email protected]).
Job Details
Reports to
Job Classification
15 hours per week; Monday, Thursday, Friday and/or Saturday, 11AM-4PM
Pay Range
$10 per hour

Position Summary: Responsible for providing administrative support to ensure efficient operations of the Greater Huntsville Humane Society front desk.


  • Provide customer service to all GHHS visitors and callers.
  • Support all departments with administrative assistance, as needed.
  • Answer phones, taking/relaying “live” or voicemail recorded messages to appropriate staff.
  • Maintain cleanliness and tidiness of the lobby, front porch, and guest restroom.
  • Assist Animal Care Staff with the adoption process (e.g., vet references) and be a critter-sitter!
  • Responsible for training new front desk volunteers on protocols, policies, and procedures.
  • Ensures front desk supplies stay updated, in working order, cleaned/sanitized where applicable, and fully stocked.
  • Communicates regularly with the Volunteer Coordinator about the status and progress of the volunteers and related issues.


  • Possess a passion for animal welfare and advocacy.
  • High school or General Education Degree (GED) required, relevant degree preferred.
  • Boast literacy in Microsoft Office, Google Drive and iPads.
  • Ability to learn Shelterluv and Corona software.
  • Familiarity with communication platforms such as Zoom and Slack.
  • Excellent oral and written communication skills.
  • Ability to work independently as well as collaboratively and productively with GHHS staff, volunteers, stakeholders, and the Huntsville community.
  • Must be comfortable and willing to interact with the public, fosters, adopters, volunteers, etc.
  • Must possess a strong work ethic and positive attitude.
  • Ability to read and comprehend simple instructions, and not need to be micromanaged.
  • Ability to effectively present information to co-workers and the general public.
  • Requires considerable skill in the application of office methods and procedures.
To apply, send your résumé to GHHS by email ([email protected]).
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