Position Summary: Responsible for providing administrative support to ensure efficient operations of the Greater Huntsville Humane Society front desk.
GHHS Responsibilities:
• Provide customer service to all GHHS visitors and callers.
• Answer phones, taking/relaying “live” or voicemail recorded messages to appropriate staff.
• Maintain cleanliness and tidiness of the lobby, front porch, and guest restroom.
• Responsible for maintaining cleanliness of the facility, coordinates with the Animal Care Lead, other Animal Care Technicians, and supervises volunteers on daily cleaning duties (sweeping, mopping, trash cans, restocking, etc.)
• Cares for and enriches dogs, cats, and any exotic animals in shelter care daily with
socialization and exercise.
• Directs and maintains safety standards by following proper guidelines to protect the staff, volunteers and the animals in our care
• Keeps Animal Care Lead updated on the temperament changes of pets in our care
• Interact with the public including tours of the facility, answering phones, and completing adoptions
• Adoption Counselor: completes adoption interview and paperwork with potential
adopters
• Oversee for maintenance of GHHS landscaping.
• Communicates regularly with the Volunteer Coordinator about the status and progress of the volunteers and related issues.
Three Tails ReSale Responsibilities:
• Always strive to increase income from the store.
• Support management in daily store operations and ensure store procedures and protocol is followed by staff and volunteers.
• Model respectful interaction with staff, volunteers, customers and donors.
• Assist with unloading, sorting, and processing of donations.
• Responsible for scheduled donation pickups utilizing the store box truck.
Required Qualifications:
• Possess a passion for animal welfare and advocacy.
• High school or General Education Degree (GED) required, relevant degree preferred.
• Boast literacy in Microsoft Office, Google Drive and iPads.
• Ability to learn Shelterluv and Corona software.
• Familiarity with communication platforms such as Zoom and Slack.
• Excellent oral and written communication skills.
• Ability to work independently as well as collaboratively and productively with GHHS staff, volunteers, stakeholders, and the Huntsville community.
• Must be comfortable and willing to interact with the public, fosters, adopters, volunteers, etc.
• Must possess a strong work ethic and positive attitude.
• Ability to read and comprehend simple instructions, and not need to be micromanaged.
• Ability to effectively present information to co-workers and the general public.
• Requires considerable skill in the application of office methods and procedures.
• Ability to lift heavy objects while adhering to safety procedures
• Must have a clean driving record and current license